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Welcome to the Baji Casino Help Center

Need assistance? You’ve come to the right place. Whether you’re looking for information about your account, deposits and withdrawals, game rules, or technical support, our Help Center is here to guide you every step of the way. Browse our topics or reach out to our support team for personalized help.

Hi. How can we help you?

  • Account
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Promotions
  • Why can’t my bets count towards turnover calculation, and why can’t my bonus be used on certain games?
  • How to enjoy the welcome offer provided by Baji?
  • What are the promotions or bonuses available on Baji now, and how do I apply?
  • Why don’t I see the bonus in my account?
  • Can I wager or use a bonus on another game type that is not stated in the relevant promotion’s terms & conditions?
  • I’ve made my first deposit and got a smaller amount of bonus than expected, where is the rest of the bonus?
  • What is the wagering requirement (with a promotion)?
  • Can I make a withdrawal before the bonus wagering requirement is completed?


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