Hi. How can we help you?
Account
- How to verify your account? (Mobile Version)
- How to verify your account? (PC Version)
- Getting Started
- Does my registered name with Baji have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
- Is there any game restrictions on my bonus?
- Does my bonus have an expired date?
- Can I withdraw before completing the turnover requirement of my bonuses?
- Can I place bets using my phone?
- Can I use the Baji APP/Mobile Site with my existing username and password?
- How to download Baji APP? (Android)
- How can I see my betting history?
- Biometric Login (Fingerprint & Face ID)
- How to contact the customer support team?
- Customer support is unreachable. What should I do?
- Is my personal data safe and secure?
- How do I prevent account hacking or fraud?
- Do you have any other tips on how to ensure security of my personal data and account information?
- What is the RAF Program?
- How to join the RAF Program?
- How to verify email address for my account?