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Welcome to the Baji Casino Help Center

Need assistance? You’ve come to the right place. Whether you’re looking for information about your account, deposits and withdrawals, game rules, or technical support, our Help Center is here to guide you every step of the way. Browse our topics or reach out to our support team for personalized help.

Hi. How can we help you?

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Account
  • Can I use the Baji APP/Mobile Site with my existing username and password?
  • Biometric Login (Fingerprint & Face ID)
  • How to download Baji APP? (Android)
  • How to contact the customer support team?
  • Customer support is unreachable. What should I do?
  • Is my personal data safe and secure?
  • How do I prevent account hacking or fraud?
  • Do you have any other tips on how to ensure security of my personal data and account information?
  • What is the RAF Program?
  • How to join the RAF Program?
  • My friend made a deposit and I didn’t get the referral bonus. Why?
  • How many friends can I refer to?
  • Can I join Baji’s RAF program if I am a referee?
  • Are there any restrictions on the referral bonuses I received?
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