Hi. How can we help you?
If you encounter with this situation, it may be caused by the following reasons:
i) The deposit made by your friend is still pending. Do refresh your account after 10 minutes, your bonus shall update once the pending transaction is approved.
ii) Your friend may have registered without using your “Referral Code” or “Referral Link”. (Please ensure that your friend is registered using your “Referral Code” or “Referral Link”. )
iii) You have not completed all your account verifications.
To understand more about account verification, please click here.