Why is the casino games fail to run/open? What should I do?

The game fail to run/open might be due to your network connection with the server. If you encounter this problem please send an email to info@baji.live, with the subject [the game cannot be open], and attach with the following information:

1) Username
2) Game name
3) Browser used
4) Error message
5) Login URL

1240cookie-checkWhy is the casino games fail to run/open? What should I do?