Hi. How can we help you?

The basic technical information that you should know are:

1) Clear your browser’s cache and cookies regularly.
Our games (also available for download) run on a web-based format. Many items are stored in the browser which will cause the page elements to disconnect on the page that you are currently viewing. This will happens when you try to download or update the game’s software from our website.

2) Ensure a stable and high-speed network connection.
Sports betting odds are always fluctuate. You may not be able to get the latest odds or experience disconnection issue when placing bet. If you are experiencing slow or delayed conditions, kindly check your network connection.
Live casino games require a very stable internet connection to ensure that you won’t encounter any problems when watching live stream and placing bets.
For live casino games, slow internet speed can cause network disconnection.
If you experience slow, delays or crashes while browsing our website, the first thing you need to do is check your internet connection.

3) Regularly update your browser software.
Manually update the software regularly if your software (Flash Player and Java) cannot be updated automatically. If your software updates automatically, make them work as often as possible.