Hi. How can we help you?
APP
Does Baji have an app?
Yes, we do provide Android app, but unfortunately, our app does not support iOS devices at the moment.
For smooth and secured usage, we would suggest our beloved players do operate with our Android app.
You shall download the app from the link below:
or
Click here to download the app
Why can’t I open launch Baji APP?
This might be due to a version update, Please attempt to uninstall the APP and download again.
Browser
What’s the recommended browser for Baji?
Our website offers the best browser compatibility, which supports all types of browsers, including the four common browsers:
- Firefox
- Google Chrome
- Opera
- Internet Explorer / Microsoft Edge
However, older browsers may not support the latest web standard requirements. Upgrades to the latest version of your preferred browser is highly recommended.
Websites and games
What should I do if the website fails to load?
This is not a common issue, but if you encounter this issue, you may try the following step below to troubleshoot:
Try to clear cache.
Most of the problems are related to cache. This is because your web browser stores too much old information in the history file that prevents the browser from loading. Whenever you browse a page, your device will store some information, which will cause the page to fail to load sometime.
How to clear cache and cookies?
When you use a browser, such as Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
There were simple steps to clear your browser cache and cookies.
Cache :
privacy > manage website data > search for bajilive.net > choose remove
Cookies :
- On your Android phone or tablet, open the chrome application.
- At the top right, tap more ⋮
- Tap History > Clear browsing data
- At the top, choose a time range / To delete everything, select ALL TIME
- Next to “ Cookies and site data” and “Cached images and files”, check the boxes.
- Tap clear sata
Others
What should I know about the basic technical information?
- Ensure a stable and high-speed network connection.
Sports betting odds always fluctuate. You may not be able to get the latest odds or experience disconnection issue when placing a bet. And the Live casino games require a very stable internet connection to ensure that you won’t encounter any problems when watching live streams and placing bets. The slow internet speed can cause network disconnection.
If you are experiencing slow / crashes or delayed conditions, kindly check your network connection.
- Regularly updates your browser software.
Manually update the software regularly if your software like Flash player and Java cannot be updated automatically. If your software updates automatically, make them work as often as possible.
What can I do if the webpage is being redirected to another website or being DNS hijacked?
If you are redirected to another website when you click on our website, please follow these simple steps to manually repair the local DNS.
Step 1 : Click [ Start ] button on the lower left corner on your dekstop to open the [ Control Panel ], click [ Network and Internet ], and then click [ Network Sharing Center ].
Step 2 : Click [ Change adapter settings ]
Step 3 : Right click the currently active network connection and click [ Properties ] on the pop-up menu.
Step 4 : Select [ Internet Protocol Version 4 (TCP/IPv4) ], and then click [ Properties ].
Steps 5 : Select [ Use the following DNS server address ], enter [ 1.1.1.1 as the preferred DNS server ], and then click [ OK ].
NOTE : If the problem still persists after you have manually repair the local DNS, you can refer to the following link:
https://support.microsoft.com/en-us/kb/972034
