Hi. How can we help you?
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- Can I change my username?
- What should I do if I forget my username?
- My account was locked after too many failed login attempts, what should I do?
- Why am I not receiving password reset emails?
- How can I change my account password?
- Why can’t I login to my account?
- What should I do if I forgot my email address/ phone number?
- How to change my email address/ phone number?
- Does my registered name with Baji have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
- Can I use the Baji APP/Mobile Site with my existing username and password?
- Customer support is unreachable. What should I do?
- Is my personal data safe and secure?
- How do I prevent account hacking or fraud?
- What is the RAF Program?
- How many friends can I refer to?
- Can I join Baji’s RAF program if I am a referee?
- Are there any restrictions on the referral bonuses I received?
- My friend made a deposit and I didn’t get the referral bonus. Why?