Hi. How can we help you?
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- How to change my email address/ phone number?
- Does my registered name with Baji have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
- Is there any limitation on the number of deposit/withdrawal transactions per day?
- What kind of withdrawal methods are available on Baji?
- Can I use the Baji APP/Mobile Site with my existing username and password?
- Customer support is unreachable. What should I do?
- Is my personal data safe and secure?
- How do I prevent account hacking or fraud?
- What is the RAF Program?
- How long does it take for a withdrawal to be processed?
- Why is my withdrawal status showing ‘Success’, but my payment gateway/bank account has yet to receive funds?
- What is a bank statement?
- How can I cancel my withdrawal request?
- Why can’t I make a withdrawal?
- How many friends can I refer to?
- Can I join Baji’s RAF program if I am a referee?
- Are there any restrictions on the referral bonuses I received?
- My friend made a deposit and I didn’t get the referral bonus. Why?